Hello! How can we help you?

Do you have an assistive device number?

All our Velopeds and Walkers are tested and approved according to the European standard for rollators (ISO 11199) (max. user weight 150 kg). They are also registered as Class I medical devices and recognized as rollators within the EU.

However, the regulations of German health insurance companies differ. Some health insurance companies require a so-called assistive device number. Since we currently do not have a German distributor, we cannot provide an assistive device number.

Furthermore, some health insurance companies only cover the costs if the rollator is purchased through a contracted medical supply store.

Therefore, we recommend that you contact your health insurance company directly to clarify the individual requirements.

We are happy to assist you:

  • We will prepare a cost estimate for your health insurance company upon request.
  • If a medical supply store is involved, we will gladly provide them with our dealer price list.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • FREEDOM!…

    I searched the web and contacted Australian mobility aids companies trying to find an 'off road' rollator for my husband to use it around the house paddock on the farm. While he has a quad bike, ute and tractor for getting around, the farm, he'd had …

  • Veloped - An Absolute Necessity!…

    In 2011, I was cycling to the bus station to take a bus into Manchester where I worked. I was hit by a car driven by a 74-year-old man who wasn’t looking for a cyclist (I had right of way!) and he struck me as he turned in front of me. My head struck…

  • Walker 12-inch wheels.…

    I have had my Walker for about 6 weeks. I am delighted with it. It is very well made, sturdy, folds well for putting into the car for transport and is not too heavy. The service I have received is excellent. I had major spinal surgery for cancer and …

  • A good purchase…

    I have had my Veloped since Christmas 2021. I unpacked it and assembled it by myself. Since then, I've walked many kilometres through the forest, over hills and valleys. If it doesn't rain, I walk 4-5 km every day without fatigue and without stopping…

  • Veloped Trek…

    We were looking for a product that is suitable for many grounds and street surfaces, has enough storage space for shopping and that is easy to use. The Veloped is all of this.
    It is bigger and wider than other rollators and at the rehab clinic there…

  • It doesn't get any better!…

    Never will I forego the great tool which has given me back so much joy of life! Because of multiple sclerosis I was unfortunately no longer able to move about in nature. This led to great annoyance for me during holidays on the North Sea. No walking …

  • Based on excellent experiences with the Veloped and the Walker…

    Based on my excellent experience with the Veloped, I also bought the Walker for my mother to use in the city. So far, my mother is completely satisfied with both mobility aids. Both walkers are robust, well-designed and make a very good impression.

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

  • Walking whereever you want…

    There are many little towns in Germany, where the pavements are cobblestone. The Trionic Veloped makes it easy to walk around. The wheels are the best you can have, also for walking in the woods and fields.…

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