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What duty has to be paid?

No additional cost will arise, even though the UK unfortunately not are a part of the EU. You can safely order from trionic.uk and Trionic will handle and take care of the shipping, importation, and customs declaration. The parcel will be delivered to your doorstep with UPS and no extra cost will be added.

In the event of a return, the same applies to the return scheme. You pack the product in the same way you received it and then UPS comes and picks the parcel up. That is all. We take care of the export and the declaration. The return is free of charge.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • A good purchase…

    I have had my Veloped since Christmas 2021. I unpacked it and assembled it by myself. Since then, I've walked many kilometres through the forest, over hills and valleys. If it doesn't rain, I walk 4-5 km every day without fatigue and without stopping…

  • Brilliant Product…

    After buying a Veloped Tour in 2014 I had no hesitation in purchasing the 9 er Rollator to help support me around the home. It is much sturdier than other walkers I have tried giving me the support to help with my balance and walking which is affecte…

  • Happy with the Veloped Trek 14 L…

    We bought the Veloped Trek 14 L recently. It was great how quickly it was delivered and my husband was able to put it together without any problems.
    As he has a lower leg implant, he can't normally walk very long without the need to rest repeatedly …

  • Game changer - simple as that…

    I’m a 56 year old, C5 incomplete with balance and endurance challenges. My wife and I live out in the country and honestly my ability to help her with the daily chores of country life since my trauma in July of 2020 has been almost nonexistent.

  • I have found the Trionic Walker excellent…

    I have found the Trionic Walker excellent, as I have numb fingers tips, I am able to collapse the handle down with the clip locks, which has helped in keeping my independence.

    Well done, Lads. I hope you keep going strong with your Walkers.

    I h…

  • Very stable…

    My husband has a 12er Walker for inside and outside, but this one is really good for upstairs and visiting other houses. Compact with a small turning circle but stable and the brakes are easy to use. Very happy!…

  • Absolutely delighted with my Veloped and worth every penny.…

    Beautifully made and well designed.

    I broke my back nearly two years ago . I also have polymyalgia, fibromyalgia, osteoporosis, osteoarthritis and liver disease so was quite inactive even before then.

    I am still building up my stamina, but c…

  • The Walker 14 was the best purchase……

    The Walker 14 was the best purchase ever made. It has provided the independence, security to get around and also the seat is fantastic when needing a rest. Thank you.…

  • Love This Walker!…

    This walker is great for my daily walk! It goes over all obstacles effortlessly. The steering mechanism is genius. It will go where regular walkers cannot. Don't believe that other walkers can handle the obstacles outside; this is the walker you…

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