What does Brexit mean for Trionic customers in the UK?

Q: Brexit & Ordering Trionic in the UK

Understand what Brexit means when ordering a Trionic rollator in the UK. Information on import duties, customs charges, and how ordering works post-Brexit.

Question

What does Brexit mean for Trionic customers in the UK?

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Accepted Answer

Trionic and our delivery partners are working hard to make sure things run as smoothly as possible for our UK customers. We are taking care of the new documentation processes, so your ordering experience should remain the same.

However, there may be delays, outside of our control, due to increased transit times between Sweden and UK addresses. If you return something to us for a refund, this should still be processed within 3–10 working days from the day UPS picks it up.

But overall, we are keeping all the same services and conditions as before the Brexit even if Great Britain is no longer part of the EU, so no additional fees or costs are added to the order due to the more complicated customs declaration.

We offer free shipping and free return in the UK.