Hello! How can we help you?

What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • My Veloped makes me safe…

    Great to be able to take brisk walks with my Veloped in the green area close to my neighborhood. To get there, I pass street crossings, where the Veloped smoothly climbs up and down the curbs. Since the Veloped is easy to "fold" and load in the trunk…

  • Great supplement for my Walking aids…

    Great supplement for my Walking aids

    I used the comfort stool this morning for a few hours while fishing, it was very comfortable and steady while sitting on it; I could cast from a sitting position without feeling I was going to fall off. Gettin…

  • Strongly to recommend.…

    Finally, my husband and I can walk on uneven paths. The Veloped is really worth the money. It's a bit difficult to take it with you in the trunk to go to a doctor’s visit, but we have a small walker for that.

    We don't want to be without our Velope…

  • The good helper…

    The description on the website is completely fulfilled. I use the rollator at the seaside and on unpaved paths (parkland, forest). I have walked on the beach and on trails.

    The tyres have helped me walk safely and comfortably everywhere, even on d…

  • My husband is completely satisfied and can highly recommend the Waker 12…

    We do a lot of walking in the woods on uneven ground. We have to remove the rear wheels because our boot is small. This is very quick to do. Thanks to all the developers of the Walker.…

  • Trionic Veloped Sport…

    I made the inaugural run recently in Cumbria on a fairly rough and, in part, sloping surface. It performed quite well although considerable effort was necessary to counter the tendency to veer in the direction of slope. However, given my physical dis…

  • Good Chunky Lock…

    Bought this to chain up the walker on those occasions when I can't get the walker into a cafe or shop.
    Solid construction and so far has proved secure for my needs.…

    Rollator Cable Lock
    by Marie Smith
  • My Trionic "Fishing Ghillie" keeps me fishing [and walking].…

    I am aged 84 with bad legs and balance;a passionate salmon fly fisherman.This year my balance is so bad that I can't fish in the normal way[standing up in a rocky river] without falling in !However my Veloped Sport is enabling me to keep fishing.I wa…

  • I am so thankful for my Veloped which has transformed my walking enormou…

    I am so thankful for my Veloped which has transformed my walking enormously. Having suffered from balance issues for the past year walking has been extremely difficult and frustrating; even a variety of sticks didn’t help very much. I am truly amazed…

Subscribe to our newsletter!

"> ?>