Hello! How can we help you?

Why will not one lower leg of my stool collapse (fold) into the upper leg and what can be done ?

The reason a lower leg may no longer collapse smoothly into the upper leg is that it has become slightly bent. This usually happens when the stool is used on uneven ground or when too much pressure is placed on one or two legs—for example, when leaning forward or backward to pick something up. A bent lower leg can be difficult both to collapse and to remove.

If this occurs, you can order a replacement lower leg of the same model from www.walkstool.com under Spare Parts. Before ordering, however, you should check whether the upper leg is also bent. The easiest way to do this is to remove one of the other lower legs and try to slide it into the upper leg. If it does not slide in, the upper leg is bent as well, and in that case the only solution is to purchase a new Walkstool.

To avoid this problem in the future, be careful not to put excessive pressure on just one or two legs. This precaution is also mentioned in the blue leaflet included with each folding stool.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Great product…

    Easy ordering and very fast, reliable, and problem-free delivery.
    I'm absolutely thrilled with the walker. It's very helpful in everyday life and greatly reduces the risk of falls. It's worth every penny.
    Thank you!…

  • Simply the best ……

    Supper fast delivery customer service supper fast email service came well packaged

    Comfortable ride easy over rough terrain works really well yes it’s a lot of money however it’s built to last and it will last as the quality is out of this world

  • Excellent in All Ways…

    When it comes to walkers, you only need Tronic to make getting around easy and safe.

    We have two. Started with the Veloped Sport to get around the streets of Rome. Now walking is not only safer but simple. If you know Rome the streets and sidew…

  • Outstanding customer service…

    Outstanding customer service. I contacted the company as a patient of mine had broken her walker. Johan was so helpful, worked out what needed to be replaced and sent the replacement free of charge. Thank you
    Siobhan…

  • Can’t beat the Veloped!…

    I recently purchased the Veloped 14er Tour. It is the best ‘rollator’ yet, and I have been using several other walking aids since 2008.

    The Veloped allows me to improve my posture, I can walk so much better for longer. Kerbstones become so easy, …

  • Great product, great service.…

    As always with Trionic, I had great response to an inquiry about a replacement part for my Trionic rollator. I got a prompt response to my inquiry, quick identification of the part needed and immediate delivery. Great company, great products.…

  • The Out Door Champion.…

    I have tried locally available walkers and found them ok on flat, level and smooth surfaces any cracks or bumps they, like super market trollies in the car parks, go their own way.
    I went to the internet and googled "All Terrain Walkers" and up came…

  • A joy to use…

    I bought a walker last year (Not Trionic) in the hope that I could restore some of the strength in my legs. It could not cope with Birmingham pavements! Four small wheels do not cope with tree roots, potholes and significant camber. Then I found Trio…

  • Truly superior…

    Our son is very happy with this high-quality rollator. The very good brakes in combination with the large pneumatic wheels give him much more safety than he had with previous rollators. The handles are also much better than on his former ones. The sy…

Subscribe to our newsletter!

"> ?>