Hello! How can we help you?

What do I do if the shipment is visibly damaged upon delivery?

Ask the driver to note the damage on the waybill/PDA before you sign for delivery, as otherwise you will be accepting the goods in their current condition.

If you do not wish to accept the shipment due to the damage, you have the right to refuse delivery before you sign for the shipment.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • 12 16

    Stable freedom of movement with optimal braking…

    Without a walker or two-sided crutches, I am permanently bound to a location. I have tried several rollators over the years, such as the Nitro, the Topro Troja and the Alevo Carbon.
    The biggest weakness of all rollators are the brakes.
    Had been ogl…

    Read the Full Review 
    Trustpilot
    Rollator Walker 14er M/L black/black/gray
    by Hubert Juschak
  • 12 11

    I am very satisfied…

    I am very satisfied; the rollator is exactly how it should be. Perfect to handle.…

    Trustpilot
    Veloped Tour 12er M black/reflex/red
    by Gottfried Soika
  • 3 1

    Fantastic…

    I am very pleased with this product. Walking on uneven surfaces is much easier.…

    Rollator Walker 12er M/L black/black/gray
    by Fiona Shaw
  • 12 0

    Better than any other…

    At last, a walker that does not get stuck at the slightest edge, with large, very stable tyres that allow it to cope very well with uneven roads, and even curbs or small steps are no problem. With a standard walker with small hard rubber wheels, thos…

    Read the Full Review 
    Trionic
    Rollator Walker 14er M/L black/black/gray
    by Sven Kötter
  • 1 1

    Life changing purchase and brilliant company…

    From start to finish, the whole process of buying a Trionic 14er W was easy. The walker is exceptional and has changed my life, enabling me to access terrain previously out of my range. The customer service was also exceptional and customer-friendly.…

    Read the Full Review 
    Trionic
    Rollator Walker 14er M/L green/black/red
    by Gill Jolly
  • 8 0

    Anne Mears…

    I love the fact that I can walk in the countryside again and not be fazed by rough terrains like large gravel, grass paths and uneven surfaces. It means I can get away from cars and houses and surround myself with greenery. This lifts my spirits and …

    Read the Full Review 
    Rollator Walker 12er Size S Red w. black/black/grey
    by Anne Mears
  • 8 10

    Great customer service, great product…

    From customer service to delivery this company is 'fantastic'
    The walker has made such a massive difference to my mums mobility.
    She is walking upright and no longer complains of pain in her back and knees.
    She is much more confident and is managi…

    Read the Full Review 
    Trustpilot
    Rollator Walker 12er Size S Red w. black/black/grey
    by Joyce Copestick
  • 14 19

    Veloped Tour: an excellent product from an excellent company…

    The concept, build and design of the Veloped Tour are of unsurpassed excellence, as is customer service. Meticulous, careful attention has been given to even the smallest detail and to the quality of the materials used. It is easy and quick to make a…

    Read the Full Review 
    Trustpilot
    Veloped Tour 12er M black/reflex/red
    by MB
  • 7 11

    Schwalbe tube 14”…

    Goods received and installed in the shortest possible time. Everything is perfect again.…

    Trionic
    Schwalbe Tube 14 inch
    by Josef Koller

Subscribe to our newsletter!

"> ?>