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What if I have trouble making turns and steering my Veloped?

The front climbing wheel offers two different settings with different characteristics:

  1. One wheel on the ground = Easy steering and climbing ability.
  2. Two wheels on the ground = Direction-steadiness (for running/very difficult terrain) and climbing ability.

Setting 'B' makes the Veloped difficult to turn.

If you prefer the easy steering mode, you can use the setting with only one wheel on the ground for all types of terrain.

Most certainly you have changed the setting and both front wheels are standing on the ground. Change the setting and make sure that the climbing wheel is set to easy steering mode.

It is vital that you do as follows to change to the easy steering mode:

  1. Turn the front wheel 180 degrees, so you have easier access to the adjustment handle.
  2. With your left hand, grab the left wheel and lift it off the ground.
  3. With your right hand, grab the red knob and pull it towards you.
  4. Push the 'triangular' adjustment arm as far to the bottom as possible. You should hear a 'clonk', metal against metal.
  5. Let go of the red knob and make sure that the adjustment arm is secured in its bottom position.
  6. There should be a gap of 1.5 cm between the first wheel (left) and the ground.

Here's a video showing the above:

If you do not lift the left wheel when changing the setting, the adjuster arm will not engage and both wheels remain on the ground.

Read and discover more about our premium quality rollators

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Product Reviews    

  • This review is totally voluntary!…

    I am 75 years old and I suffer from osteoarthritis, diabetes, and a heart issue. About six months ago, my wife and I decided to purchase a rollator from a well-known UK company. It was large and sturdy in design and I started using it and yes, it did…

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

  • A truly excellent purchase…

    This machine re-writes what it means to be a "Walker". It far exceeds our expectations regarding ease of use and suitability as an outdoor walker.

    The unit is enabling my spouse, who has PD, to walk faster and straighter.

    It is only used ou…

  • Excellent experience of Trionic and the Veloped Trek…

    I have recently purchased a Veloped Trek directly from Trionic and have been delighted with the process and the product. Stefan at Trionic kept me updated about the shipping timescales, and the Veloped arrived on time, with full, clear, and easy to f…

  • Expectation fully met…

    After the expected prompt delivery, there was an initial problem with one of the two brakes. We received a precise description of how to remedy the problem by phone and email. Since then, see above.…

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • Real quality of life improvement…

    This rollator is infinitely better designed and made than my previous one, and well worth the much higher price...

    I can use it on uneven ground for walks on fields and river banks, and I am finding I take bigger steps and stand more upright, thus…

  • I am very pleased with my Veloped.…

    It has certainly attracted a lot of attention. It encourages me to was on a regular basis in a more upright position, without my arms aching as they did with my other rollator.…

  • OVER THE MOON…

    I was cautious to buy due to the price. I tried others in the shop (UK) and was appalled by the wobbly feelings they induce in me.

    I wanted something stable, easy to take on the UK (stagecoach) buses and would accommodate my arthritic Pomeranian.…

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