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The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

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Product Reviews    

  • This review is totally voluntary!…

    I am 75 years old and I suffer from osteoarthritis, diabetes, and a heart issue. About six months ago, my wife and I decided to purchase a rollator from a well-known UK company. It was large and sturdy in design and I started using it and yes, it did…

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

  • A truly excellent purchase…

    This machine re-writes what it means to be a "Walker". It far exceeds our expectations regarding ease of use and suitability as an outdoor walker.

    The unit is enabling my spouse, who has PD, to walk faster and straighter.

    It is only used ou…

  • Excellent experience of Trionic and the Veloped Trek…

    I have recently purchased a Veloped Trek directly from Trionic and have been delighted with the process and the product. Stefan at Trionic kept me updated about the shipping timescales, and the Veloped arrived on time, with full, clear, and easy to f…

  • Expectation fully met…

    After the expected prompt delivery, there was an initial problem with one of the two brakes. We received a precise description of how to remedy the problem by phone and email. Since then, see above.…

  • Excellent customer service…

    On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.…

  • Real quality of life improvement…

    This rollator is infinitely better designed and made than my previous one, and well worth the much higher price...

    I can use it on uneven ground for walks on fields and river banks, and I am finding I take bigger steps and stand more upright, thus…

  • I am very pleased with my Veloped.…

    It has certainly attracted a lot of attention. It encourages me to was on a regular basis in a more upright position, without my arms aching as they did with my other rollator.…

  • OVER THE MOON…

    I was cautious to buy due to the price. I tried others in the shop (UK) and was appalled by the wobbly feelings they induce in me.

    I wanted something stable, easy to take on the UK (stagecoach) buses and would accommodate my arthritic Pomeranian.…

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