Hello! How can we help you?

What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Trionic Walker 14er…

    The Walker delivers what the advertising promises.…

  • Stable freedom of movement with optimal braking…

    Without a walker or two-sided crutches, I am permanently bound to a location. I have tried several rollators over the years, such as the Nitro, the Topro Troja and the Alevo Carbon.
    The biggest weakness of all rollators are the brakes.
    Had been ogl…

  • 14' wheelsets

    The wheelset is very easy to replace.…

  • Streets paved with old cobblestones…

    My husband had fallen a few times in the last few months, but he still refused to use a rollator. That's why I looked around for a better one than the ones usually offered in German medical shops. I found the Walker and suggested it to my husband. He…

  • Mrs V Potts…

    I purchased this for my husband, but he will not use it, don't know why as he hardly walks anywhere as he is not very steady on his feet. Having said that I keep thinking I will make use of it myself. At the moment I have only moved it a short way, b…

  • Finally one that does what it should.…

    I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…

  • Thank you for giving freedom back to my husband…

    My husband was diagnosed with Parkinson's in 2005 and as the symptoms progressed, his mobility and confidence to get out and walk diminished. He had been using ski-pole type sticks and although successful a few years ago, they no longer give enough …

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • Happy Customer…

    Good Morning, just thought I would let you know how your product has made my Dad's life so fulfilling.
    He is 93 years old, hearing impaired and has very little sight due to macular degeneration. He has also suffered two recent strokes. So things lik…

Subscribe to our newsletter!

"> ?>