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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Great customer service, great product…

    From customer service to delivery this company is 'fantastic'
    The walker has made such a massive difference to my mums mobility.
    She is walking upright and no longer complains of pain in her back and knees.
    She is much more confident and is managi…

  • I am absolutely thrilled with my Walker 12er.…

    I am absolutely thrilled with my Walker 12er. A fantastic finish, a modern design. It has attracted a lot of attention both in public places and on the Underground, attracting praise and appreciation for both its appearance and workmanship, thus conf…

  • Trionic Walker 14er is great for walking on……

    Trionic Walker 14er is great for walking on rough and unpaved streets. With this, I have increased my speed and distance. I added a bicycle speedometer/odometer to monitor my speed and distance. A great improvement over my 8-inch indoor walker.…

  • The Veloped is a great invention...…

    The Veloped is a great invention and fills the gap that other conventional rollators cannot. The large smooth-running wheels and the twin wheel in the front make the ride wonderfully easy and provide support and, most importantly, allow you to walk m…

  • Trionic Veloped Trek…

    There is really only one thing to say about my Veloped Trek and that is FABULOUS. The design and engineering are just superb - you have thought of everything. My Trek has absolutely changed my life and although I have not had it very long, I am now a…

  • Excellent Walker…

    This walker really does work exceptionally well. Very pleased with it. It lives in the back of our SUV and is used any time Ann has to walk more than a short distance.

    It doubles up as a seat with the right height to get in and out of as opposed…

  • I am glad that I bought this expensive rollator…

    I have nothing to complain about, I am completely satisfied. At 91 years old and with a few complaints, I do my daily fast walk to mobilise the circulation. (I couldn't walk fast with the one paid from the health insurance.)
    Loading it into the car…

  • An excellent help for my illness…

    I am thrilled with the high-quality production and fully assembled delivery of the Veloped. With a height of 194 cm, I can walk very well on it and have a firm footing even in the wind. Direct contact to Trionic by email works very well.…

  • Jan Furze…

    Very handy attachment, I don't use it very often, but it's there when I need it.…

    Veloped Cane Holder
    by Janice Furze

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