Hello! How can we help you?

The front right Walker wheel has started to wobble and turn sideways?

When you turn with your Walker, the left and right front wheels must be able to turn differently. If you turn left, the left wheel will turn more, as its turning radius is smaller than the outside right wheel.

Just like a car, the Walker has a 'stub axle steering', which is provided by the big black centre pulley of the Syncro steering, and this pulley moves back and forth when you are steering.

The two front wheels cannot be dead parallel at all times, as you then wouldn’t be able to steer the Walker properly.


When the Walker is folded, the Syncro belt is slackened, and you have most certainly, unintentionally, managed to get one of the front wheels turned one full turn in relation to the other front wheel.

When unfolding the Walker, please always do as follows:

  1. Grab the handles and unfold the frame as far as possible.
  2. Grab the right handle and lift the right front and rear wheels off the ground a little.
  3. While holding them lifted, press down on the left rear corner of the seat to lock the Walker in walking mode (with your left hand).

If done as above, the unfolding is easier as the right wheels do not slide along the ground (increased friction), and the right front wheel is free to turn into its aligned position.

Please fold and then unfold your Walker as described above, and the problem will disappear.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I am absolutely thrilled with my Walker 12er.…

    I am absolutely thrilled with my Walker 12er. A fantastic finish, a modern design. It has attracted a lot of attention both in public places and on the Underground, attracting praise and appreciation for both its appearance and workmanship, thus conf…

  • Rollator…

    A wonderful device!
    This purchase was one of the best purchases of my life. As a severely disabled person, I have used several "health insurance rollators".
    The new Veloped has improved my quality of life enormously.
    This Veloped really gets me t…

  • Becoming Independent…

    I bought my Veloped in July 2021 and I have never looked back. Having suffered with a back and balance problem for several years, walking with the Veloped keeps my back straight and I am no longer concerned about my balance as the frame gives me conf…

  • I took delivery of my Veloped Sport two……

    I took delivery of my Veloped Sport two weeks ago. I have used it a couple of times & it is excellent. I suffer from Ataxia and it has been quite a while since I walked independently. Trionic are an excellent company & the quality of the Veloped is s…

  • I’ve worked in the care industry till……

    I’ve worked in the care industry till my retirement and have always been wary of walkers as they often look so unstable. All that changes when I spotted a Veloped in a magazine and started my research. I purchased my Veloped and have nothing but joy …

  • Perfect…

    The bottle holder is perfect!…

    Veloped Bottle Holder
    by Klaus Knoke
  • Very good product, expectations fulfilled!…

    Hans-Peter Böttcher, born 1950.
    I was researching walking aids online and came across the TRIONIC products.
    Since I am very active, being out in nature a lot and also want to continue to do so. Therefore, I chose the VELOPED. I am very satisfied wi…

  • Good concept for replacement…

    I needed to replace a brake lever because the thread for the clamping screw was worn out. I looked for the instructions on this site and have to say it was super simple to replace the lever. Simply remove the handle, pull off the brake lever, remove …

  • No problems at the beach…

    I have always been fit and healthy until 2 years ago. An accident at work put an end to that. I now have an inexplicable pain in my leg and back that makes walking almost impossible. After using some granny walkers, Trionic came up via Google. I had …

Subscribe to our newsletter!

"> ?>