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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Mr Michael Binns…

    I had a stroke in October last year and as a result, I couldn't walk. After much physio, I am now using your Walker 14'' every day to improve my walking. It also means that I get out at least once a day. A really good product!
    Michael Binns…

  • Extremely satisfied…

    Hello,
    My mum has been using the walker for some time now and she is very satisfied. The only drawback is that there is no clamp or hook to keep the rollator folded up tightly. This would be useful, for example, as a kind of hook that holds the two …

  • Very satisfied with the Veloped, and very good accommodating service whe…

    There is no better choice!!!…

  • Rollator Walker 14er M/L green/black/red…

    Hi
    My name is Ian Hart and I live in VT . I am delighted with my Trionic Walker 14er! It does everything I need in every way. I am a Type1 diabetic who has had the disease from the age of 13, I am now 76 and it is not surprising that I have balance …

  • Oh my, the places I can go!…

    I love the Veloped, it changed my life! I am not afraid of walking on grass in my backyard or grandchildren’s athletic games, unpaved trails, let alone any kind of slightly uneven surface, think raised sidewalks, downed tree & plant debris scattere…

  • Like winning the lottery!…

    Due to my illness, COPD, knee joint operations and balance problems caused by spinal surgery, I could only walk in a limited way in our large garden, which has no paved paths. I absolutely could not cope with a normal walker. Therefore, this model wa…

  • Veloped…

    Very good aid for walking…

  • Easier, more daily fun…

    They have really thought of the user! Everything is well thought out and with my Veloped, I dare to get out socially and not opt out of some activities. Safer, happier, which also means I need less help from people around me! Highly recommended!…

  • Walker 14er Happiness…

    I bought the Walker 14er for my husband (who didn’t think his mobility was bad enough to warrant a walking aid. However, I thought differently.) After using it for less than five minutes he absolutely loved it and it’s changed his mobility completely…

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