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What do I do if the shipment is visibly damaged upon delivery?

Ask the driver to note the damage on the waybill/PDA before you sign for delivery, as otherwise you will be accepting the goods in their current condition.

If you do not wish to accept the shipment due to the damage, you have the right to refuse delivery before you sign for the shipment.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

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Product Reviews    

  • I took delivery of my Veloped Sport two……

    I took delivery of my Veloped Sport two weeks ago. I have used it a couple of times & it is excellent. I suffer from Ataxia and it has been quite a while since I walked independently. Trionic are an excellent company & the quality of the Veloped is s…

  • I am so thankful for my Veloped which has transformed my walking enormou…

    I am so thankful for my Veloped which has transformed my walking enormously. Having suffered from balance issues for the past year walking has been extremely difficult and frustrating; even a variety of sticks didn’t help very much. I am truly amazed…

  • Walker 9er…

    Bought for my Dad
    Very well made, easy to use.

    Add on weights on the rear maybe a good idea, sometimes too easy to move with brakes on.…

  • The Veloped, my support in life…

    I absolutely love it. It makes me dare get out for walks. I have balance difficulties, but the Veloped makes me not afraid of falling anymore. The fact that it's also good-looking doesn't make matters worse either.…

  • Personal aid and fast delivery. My best INVESTMENT…

    Praise to you who invented the Veloped!
    I have COPD FEV1 23%, and thanks to the Veloped I can get out in the forest to pick mushrooms and blueberries. Walked several running tracks. Had sore muscles in the hips in the beginning. Because it's so easy…

  • A rollator for life…

    A rollator for life. I found it for my daughter. It's called Walker 14 and it's impressive, big tires, not wheels!
    The one that circumnavigates all cliffs, came to my mind immediately.
    But it also has room for all that solidity and precise tinkerin…

  • Never again without it!…

    In spring I was saying:
    If I can't walk better until autumn, I will buy an all-terrain rollator for the vacation in the mountains.

    My walking didn’t get better and my back was always crooked while walking. My son helped me with the search and the…

  • Suggestion…

    Good morning,
    I am very happy to write to you. As you know my wife sees only 5% per eye and, after the initial difficulties, now she gets along very well with her walker. Sure, someone always must be there, but that has nothing to do with this great…

  • Walker - from Sweden…

    The Veloped Sport M 14er arrived in Travermünde on the Baltic Sea in early March 2021.
    It enriched my life. By this I mean that I can walk again. I am an 80-year-old woman, and I would have liked to still be active and always around.

    Thanks to th…

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