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What does Brexit mean for Trionic customers in the UK?

Trionic and our delivery partners are working hard to make sure things run as smoothly as possible for our UK customers. We are taking care of the new documentation processes, so your ordering experience should remain the same.

However, there may be delays, outside of our control, due to increased transit times between Sweden and UK addresses. If you return something to us for a refund, this should still be processed within 3–10 working days from the day UPS picks it up.

But overall, we are keeping all the same services and conditions as before the Brexit even if Great Britain is no longer part of the EU, so no additional fees or costs are added to the order due to the more complicated customs declaration.

We offer free shipping and free return in the UK.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I'm absolutely delighted with my Walker.…

    The design is perfect, I think, most importantly because it allows me to walk in an upright posture, thus easing lower back & shoulder pain. Its very sturdy construction has helped my balance a lot, & I feel much more secure when out walking, & able …

  • Love it!…

    I already own a Veloped that I bought second-hand and use daily at our local country park so know how good the quality is and how useful they are. I wanted a smaller walker that would fit in the footwell of the car with the seat flipped up so I can t…

  • Thanks…

    Many thanks for making a truly great product, I have recently bought the 3/4 wheeled version and I have to say it has completely changed my life. I have used ordinary good quality rollators but could not take them for walks in the woods and sand, als…

  • Recommended…

    The pump is great. Small and delicate, but works perfectly. I just had to change the color to suit my taste.…

    Multi-Function Pump
    by Regine Bartels
  • Schwalbe Tubes…

    Arrived in good order.…

    Schwalbe Tube 12 inch
    by Günter Mehl
  • As someone affected by Parkinson's I am able to walk longer distances ag…

    During walks, the Veloped is my reliable partner. Especially now after switching to a friction brake with one-handed operation (like on a bicycle), I feel very safe even when going downhill. As a person with Parkinson's disease, up until now I could …

  • Wheel hub cap…

    Easy to order, everything worked out great…

  • Glad I bought it!…

    I am very pleased with my Veloped walker. It is easy to walk with it in the woods and I am able now to walk places I could not walk before. Very happy with my purchase.
    Barry Szymanski
    Brookfield, Wisconsin…

  • Sturdy Product -…

    Since I got a new car I was finding it more difficult to get the walker in and out of the boot area. Keeping the walker inside the cover has made moving it much easier. It also means any muck on the wheels doesn't transfer to the car before I get th…

    Walker Transport Bag
    by Marie Smith

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