What counts as a long-term illness or disability?

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect on your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes.
  • You are terminally ill.

So, you won't qualify if you're elderly but otherwise able-bodied, or if you're only temporarily disabled such as having a broken leg.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Products and services

Rehabilitation and support

Orders and deliveries

Purchase and Payments

Returns and Complaints

Troubleshooting

Membership & Rewards

My Account & History

Product Reviews    

  • I am very pleased with it.…

    I recently bought a Walker 12er, and after using it for several weeks I can tell you that I am very pleased with it. The walker feels so much more stable than my previous one and is certainly more comfortable to use due to the large wheels with the i…

  • Peter Hedley. U K greatest fan.…

    I have been a fan of Trionic Veloped for several years. I played too much football and squash as a young man and now have replacement knees and a right hip. The Veloped has given me great mobility by helping me take more of my body weight on my upper…

  • All round brilliant machine and super efficient people to advise.…

    The Trionic 14er has made such a difference to my life. I pulled it out of the box and set off for a walk: down the slab path, and shallow steps, over the rough gravel drive, along the road and back to my door. The Trionic 14er is effortless to move.…

  • Satisfied…

    Very satisfied with my new walker, good functions and sturdy when walking.
    Folds up with ease but doesn’t stay together particularly well when lifting into the car.
    I feel it needs a clip to hold it together, I have improvised with a bungy strap w…

  • Veloped - a great product…

    Very good advice before buying. Super quality and ingenious handling of the Veloped. Overall, a great product.…

  • Mrs Vivienne Williams…

    My 12er Walker is great and has made such a difference in helping me walk much longer distances.

    I have back and left leg long-standing painful issues so trying to keep mobile is vitally important and this Walker is really helping me.

    I’m very…

  • Congratulations to the whole Trionic team!…

    What you have come up with is truly impressive. I can only recommend this walker! A few weeks ago I had an accident where my mobility has been compromised. Since I didn’t want to miss small hikes, I was looking for a stable walker. The Veloped Trek d…

  • A great product.…

    I am 93 and was always a lively walker until a problem with my legs occurred a few years ago. That resulted in my walking with a stick - not very satisfactory. Rollators are not so common in the UK, and when my Swedish relative suggested one, I r…

  • This is our second Trionic Walker……

    This is our second Trionic Walker and it is without a doubt the best product we have ever had. The quality, durability and functionality of this walker are unmatched.…

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