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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Great customer service, great product…

    From customer service to delivery this company is 'fantastic'
    The walker has made such a massive difference to my mums mobility.
    She is walking upright and no longer complains of pain in her back and knees.
    She is much more confident and is managi…

  • Cork handle for Veloped size L…

    Very nice cork handles and comfortable to hold. Very easy to install on the Veloped using the instructional video on the website. The installation only took about 5 minutes and the Veloped also immediately got a nicer look with the cork handles insta…

  • When we retired from farming 3 years……

    When we retired from farming 3 years ago, it never occurred to me to sit on my butt and watch the world go by. I had spent years doing barn chores without a thought to my mobility. There were wheelbarrows, carts, brooms, shovels, forks, scrapers and …

  • Truly superior…

    Our son is very happy with this high-quality rollator. The very good brakes in combination with the large pneumatic wheels give him much more safety than he had with previous rollators. The handles are also much better than on his former ones. The sy…

  • My life has changed.…

    I cannot thank you all enough for my new Veloped Tour. It has opened up many things which I have been unable to do for the past 2 years. The main thing being country walks & trails, walking more than 3-4 kilometres which may not seem a lot but not b…

  • Mrs V Potts…

    I purchased this for my husband, but he will not use it, don't know why as he hardly walks anywhere as he is not very steady on his feet. Having said that I keep thinking I will make use of it myself. At the moment I have only moved it a short way, b…

  • Better Than All The Rest…

    Almost 2 months ago my amazing rollator, the Trionic Veloped 14er M green arrived. The rain didn't stop me from taking my new best friend for a walk. From that moment I've not looked back. I do look forward to going out with it every day. I walk fur…

  • I highly recommend the Walker 12er…

    I am very satisfied with the Walker 12er. It meets my expectations in every single way. Even my neighbours are interested in this walker after they have seen how well I can walk with it. It is not only the stability and infinite adjustability that ar…

  • Quality…

    The Veloped is actually intended for my wife, but occasionally I use it too (92). Our satisfaction is probably best expressed by the fact that we will probably buy another one.

    Sincerely,
    Dr. Werner Hill…

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