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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Great…

    After transverse myelitis, among other things, my foot lift is disturbed, walking is now a conscious process and no longer an automatic one.

    With this Veloped, I can finally walk again more safely. Great!…

  • An investment in health and independence…

    After five years of loss of mobility due to neurological problems I took the plunge and purchased a Trionic Sport Veloped with a comfort seat. My previous experience had been with a wheelchair, crutches and a lightweight rollator and I had considered…

  • Trionic walkers are expensive,but worth it……

    I am 60 years old and have had MS for 33 years and continue to lead a very active life style. During that period of time, my condition has worsened to the point I need to use a walker to aid my balance at all times. I went through many cheap walkers …

  • Excellent little folding stool…

    Very light & easy to use one handed. It is high enough that I can get up easily without using any support.…

    Comfort Folding Stool 55XL
    by David Cunliffe
  • Excellent product…

    This has been a life-changer for me. I suffer from a back problem, which seriously restricted my walking. Using the Trionic Trek I can comfortably walk about 2 miles. I take the occasional rest using the seat which is a bonus. The design and finish o…

  • Trionic Veloped Sport…

    I have a rare neurological condition Hereditary Spastic Paresis which causes muscle stiffness, balance issues, and consequently mobility problems. I have used walking poles for the last couple of years but when I walk I no longer enjoy my surrounding…

  • Rollator Trionic Walker 12er…

    The Walker 12er has been a transformative experience for my father. He feels safe and enabled to walk outside again and with much greater confidence and ability. The med/large is the perfect size for his 6ft frame and he can manoeuvre it easily, due …

  • Really good…

    Very good, accurate and quick responses over chat, always very friendly, fast delivery, clear and punctual. all accessories were mounted on the Veloped, all you had to do was put on the tires. The Veloped is just great, my daughter has a lot better q…

  • Amazing!!…

    Here the Trek 14er comes in. Unlike regular rollators, it's designed to cope with rough/uneven terrain, it's sturdy enough to support me, yet still lightweight enough for me to lift in and out of my car etc. It has a seat for when I have to stop and …

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