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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • Feeling liberated!…

    Really pleased with my Trionic Walker!

    It's given my life a real lift! Last week I was able to go with my little grandchildren to a favourite beach which I had thought I would never be able to access again, we had such a lovely family day!

    Dea…

  • Field report after one year of use…

    The advert and description in the brochure is 100% true. Nothing is exaggerated. Disadvantageous or not optimal are the tyres. The air escapes too fast. A severely handicapped person will then usually find it very difficult, because a petrol station …

  • Top product…

    Very good customer service
    Delivery within 2 days - really great
    Excellent quality
    Handling as described

    I ordered it for my holiday in the forest. The first few walks took some getting used to, as you first have to get the hang of it.

    Walk…

  • From the neighbor to your own Veloped…

    Saw it at my neighbor's house and bought it because I was impressed by every aspect. It looks great, handles well (the brakes and function)—which is difficult to grasp for someone with dementia (in our case), but otherwise the brakes work perfectly. …

  • 14' wheelsets

    The wheelset is very easy to replace.…

  • Robust innovative products…

    Good products, long life, sturdy and durable. Good design features.…

  • Alison , Bristol…

    I have had my Veloped Sport since mid April of this year and it has been fantastic! The ordering and delivery service was easy and quick and, when it arrived, we were immediately impressed with the design, construction and way in which it comes apart…

  • The best outdoor rollator on the market…

    The admittedly high expectations of the Veloped (see previous reviews) were easily fulfilled. No other rollator I know is as stable, safe and reliable as the Veloped and so qualified for use in the countryside, woods and forests.
    However, the high s…

  • Navigate rough terrain…

    The product arrived within days of ordering, which amazed us since it came from Sweden. We are very happy with the product and would recommend it to others needing a mobility device that can navigate rough terrain.…

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