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What do you need to make a bank transfer?

If you pay the household bills or use a subscription service, you will have made a payment via BACS before.

  • Payments (BACS) normally arrive within 2 hours and you can even send a payment receipt. It’s a regulated payment system run by Bacs Payment Schemes Limited (now Pay.UK) and is one of the most common ways that money is sent and received from bank to bank.
  • CHAPS is a way of sending money that's guaranteed to arrive on the same day you send it. 

Before you make the transfer, you’ll need to ensure you have access to a couple of key pieces of information. These include:

  • The date that you want payment to be made

  • The name of the business/organisation/individual that you are paying

  • The six-digit sort code

  • The eight-digit account number

  • A payment reference (so that the recipient knows what the payment is for)

Once you’ve got all of this information ready to go, you can begin the process of making a bank transfer:

  1.  Visit your regular bank or contact your bansk and give them the details. 
  2. Initiate the payment for your order online in your bank online or in your bank app, where you can do it day and night, 365 days per year. 

Aren’t bank transfers instant?

In most cases, yes, bank transfer times are instantaneous. However, banks will occasionally hold onto your funds for several days. There are a wide range of reasons that this could be the case, but it’s most likely to happen to anomalous or especially large transactions. So, if you’ve made a transfer that’s noticeably larger than the amounts you usually transfer, it’s no reason to panic. In most cases, the bank is simply doing their due diligence. To find out exactly what’s happening to your money, give the bank a call and they should be able to explain what’s going on.

Read and discover more about our premium quality rollators

Want to deepen your knowledge further? Below you will find everything you need to learn all about our Veloped and Walker rollators

Orders and deliveries

Returns and Complaints

Purchase and Payments

Rehabilitation and support

Product Care & Service Instructions

Membership & Rewards

Products and Information

Troubleshooting

My Account & History

Product Reviews    

  • I'm free again...…

    For a long time, I have not been able to take part in the hikes through our city forest with my beloved Nordic Walking group. I am too insecure even with 2 sticks (artificial knee joint, severe osteoarthritis on the other knee, polyneuropathy! - I am…

    Veloped Trek 14er M green/black/orange
    by Gisela Kühn bei Lance
  • Veloped Trek…

    I have recently purchased a Veloped Trek, and I couldn’t be more pleased. The advice and service were both first-class, and the product is excellent. I have multiple sclerosis and walk with difficulty, aided by a cane or a wheeled walker. The Trek ha…

  • Veloped bag…

    I bought a bag to be able to take my beloved on aero planes. The bag is big and I will need help but it is good quality and will mean I can take my Veloped abroad. Customer service was very efficient.…

    Veloped Transport Bag
    by Janet Wilde
  • A Well Earned Review…

    I am very proud of this Walker. It is a pleasure to use.…

  • Veloped Trek…

    We were looking for a product that is suitable for many grounds and street surfaces, has enough storage space for shopping and that is easy to use. The Veloped is all of this.
    It is bigger and wider than other rollators and at the rehab clinic there…

  • Does the job…

    Easy to fit, does the job perfectly well.
    Arrived promptly and well packaged.…

    Walker Backrest NEW MODEL
    by Heather Vaughan
  • The best walker I've ever found.…

    My Walker is a high-quality product, which is very well thought out and easy to handle. Its robust appearance makes it seem very heavy, yet the opposite is true and one notices then that the construction is made of aluminium and is therefore very lig…

  • Overall, I am satisfied.…

    I am 86-year-old and weigh 58 kg.
    The device looks good (to be envious), is well thought out and easy to assemble. What struck me:
    The heavy strain on the arm muscles
    - on uneven forest paths,
    - on inclines (effort needed to push uphill and to h…

    Veloped Tour 14er M black/reflex/red
    by Friedhelm Friedrichs
  • Very positive…

    My husband is very satisfied with the Walker; It is admired everywhere and rated by people interested in technology as a very great device.
    It is very pleasant to walk on cobblestones and uneven sidewalks.…

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