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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers say about their purchases and shopping experience at Trionic. We work hard to make every customer happy.
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What was your concern with this review?
Extremely efficient. Easy to order, delivered within the week. Informative online chat with a query. It’s given my husband independence. A really great piece of equipment. Money well spent. Thanks so much.
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Rollator Walker 12er M/L black/black/grey
by Bridget Shone -
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What was your concern with this review?
Thanks to my Veloped Sport with rain protection I can go for a walk with my husband and dog through forests and meadows again, and even go to the beach on vacation.
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Veloped Rain Cover
by Brigitte Warwel -
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What was your concern with this review?
Great company - Great product!
I've been using a solid wheel rollator walker for 3 years. I wish I'd known about Trionic from the start! My old rollator broke for the second time in 2 years. They claimed it was an all-terrain rollator, but it obviously couldn't keep up with me as the same part kept breaking. This time, I couldn't even get it repaired because of the global shipping crisis. That's how I stumbled across Trionic - I was desperately looking for a replacement walker that was manufactured in Europe in the hopes that delivery wouldn't be hampered by the shipping crisis. I emailed Trionic to confirm they weren't having shipping delays and was shocked to receive a reply directly from Johan, one of the founders, who reassured me that delivery would be unaffected.
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I decided that instead of going with one of the Trionic rollators, I was going to order a Veloped Trek 14er M. It arrived in days and all of the accessories I'd ordered arrived already installed, which was a bonus.
From my very first spin around my very muddy garden - I knew the Veloped was a game-changer. Hand on heart, one of my first impressions (as I easily crossed muddy, boggy, grass and then took it up and down every kerb and obstacle that I could find) was that the Veloped feels like it was designed by someone that needs to use mobility equipment - or someone who loves someone that does. The Veloped has made me realise that some of the exhaustion, pain, and difficulties that made me need to stop to rest so often with my old rollator were due to its difficulties handling obstacles - needing to be lifted or twisted around or over them, and also the massive amounts of vibrations transferred through the rollator to the user when crossing any sort of textured surface - be it brick-paved, gravel, or cobblestone. And it was painful when something as small as a pebble could bring you to a violent stop by locking up one wheel. Using the Veloped, there's a massive improvement in the amount of vibration transferred to the user. The front wheel design is excellent for getting over obstacles - and not needing to search for and use a dropped kerb reduces how much walking is required if there isn't one readily accessible. I don't need a ramp to get up the (low) steps to get into my house anymore. The Veloped and its sliding seat also encourage me to walk more upright and feel more like I'm walking normally, not like I'm pushing something in front of me like rollators often do, and that has improved my posture while walking.
The customer service has been great. Delivery was great and even the packaging, user manual, laminated quick reference info, and letter from the founders felt premium. The product is great. I have already recommended it a few times to people trying to use a rollator to maintain an active life because it likely would be a better fit for their lifestyles.
My only criticisms:
-It *will* fold down narrower than its narrowest locking position. It would be nice to be able to lock it securely in its narrowest position especially when travelling. It just seems like it works to be less likely to be damaged in transit that way.
-The seat is quite narrow. With the maximum weight capacity of the Veloped, you'd think that there was at least one model available for those with broader hips and bums. This is the main complaint I hear about the Veloped so I know that it's not just me that finds it pretty snug and not something that I would like to sit on for long periods of time. However, I have seen many people strap a folding chair to the side of the Veloped so they do have a comfortable seat they can use when they reach their destination or for a longer rest. It would just be nice if that weren't necessary.
Veloped Trek 14er M navy/black/yellow
by Ilene -
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What was your concern with this review?
We live in the country and lots of the paths are unpaved. The Trionic has no problem with this sort of terrain and was rightly recommended to be by a Guider.
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It can be tricky getting it into and out of the car. The wheels have to come off even with a large boot and it will not fit in a small car.
It's very comfortable with the pneumatic tyres taking all the vibrations that you feel with the solid wheel walkers.
Veloped Sport 14er L navy/red/white
by Francis Sudlow -
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What was your concern with this review?
I have long searched for the right walker that could be used for walking on uneven ground. My husband has Parkinson’s, and he can't take a single step without a walker. We are very satisfied with this model. We now have many more opportunities to go for a walk, because we don't just depend on the paved paths. Delivery was lightning fast, the packaging was perfect and the walker was fully assembled. All we had to do was unpack it and start walking right away. The telephone consultation was also very professional and friendly. I definitely recommend it.
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Year model 2016 – Rollator Walker 12er M/L black/black/grey
by Werner Witte -
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What was your concern with this review?
I am absolutely delighted with my Trionic Veloped Trek which I have named Vera !
I have Cerebellar Ataxia and I was struggling to keep my balance with a pole. I love walking in the woods and Riverside paths which I have been unable to do for the past 6 years. I have found that I walk more upright and I no longer fall if I get distracted by the scenery or people passing me from behind. It has allowed me to be sociable as I can walk with friends again and I find people stop and admire Vera.
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I regularly take her on the Wensleydale heritage railway where I volunteer. I have yet to brave taking her on public transport. I find it easy to get Vera in the boot of my car by removing just the front wheel and releasing part of the back seat. The best thing is it meets my needs by providing me with a secure base but also, I really like the fact it looks sporty rather than disability aid.
Veloped Trek 12er M navy/black/yellow
by Kate Draffin -
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What was your concern with this review?
Yes, I have received the catalog. In the meantime, I had already viewed it in PDF and therefore I ordered the Trionic Veloped because there is no comparable product in the world. The Veloped was delivered last Monday, I couldn't wait.
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I am really satisfied. Everything was well packed, even the lock I ordered was already mounted. I had borrowed a conventional walker from a friend for a week, it was a terrible experience. We went just for a walk out of town, I was ashamed to walk down the street.
I am only 59 years old, and I suffer from terrible back pain due to rheumatism and alterations of the spinal column. My sense of balance is also altered due to head surgery for a tumor. With the Veloped I can now walk 1200 meters; on a good day, without it, I walked 500 meters, otherwise even less.
I can finally go for a walk with my husband and my dog again without having to constantly look down to avoid tripping. I can finally enjoy nature again. Before, I had to constantly think about how far I could get away from the car to make sure I could also get back to it.
Now I don't have to take a taxi for doctor's appointments anymore. Now I can use my Veloped. With it I also trust to walk around the city, as it is well designed, and you don't appear to be handicapped. Most people ask what it is first!
I only have one criticism: the seat. I weigh 110 kg and am 1.69 m tall but have a relatively narrow pelvis and a small butt. I fit right in between the frames and, when I sit down, the front edge (when one drives the back) presses against my thigh.
Otherwise, I am very satisfied with everything and would recommend this wonderful vehicle to everyone.
Before, I was often sad because I could barely get out of our house. Now I'm happy again and I'm making plans again. Thank you for giving me back some independence with the Veloped!
Gabriele Leonhardt from the beautiful Bernburg
Veloped Sport 12er M navy/red/white
by Gabriele Leonhardt -
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What was your concern with this review?
What should I review?
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The cover is fine and stays secure even in thunderstorms and rain. Leaving it for days under the scorching sun is not good - there is a risk that it will crack.
Veloped Storage Rain Cover
by Heribert Holtermann -
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What was your concern with this review?
I thought for a long time about buying a Veloped and I decided to take the risk! I wanted it for my vacation in Spain: dry, rocky, stony, and mountainous terrain. Total fiasco! It is not suitable for all terrains as advertised. Difficulty: unable to pass on wet sand and gravel. Narrow paths, footbridges and bridges are impassable because the Veloped is too wide. Going up, down the stairs and overcoming the curbs is impossible, even pushing a little doesn't help. In the mountains, with a side slope, the Veloped is difficult to steer: the front wheels drift and it takes a lot of strength and effort to stay on track and to avoid ending up in the ditch. Driving both front wheels is extremely difficult because the steering is too hard and therefore impossible. I am not very strong physically and I am severely disabled, I was hoping for more relief, instead I reach my physical limits.
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The handlebar of the Veloped is too short, not even a dog leash or a shopping bag can be hung on it. The basket is also too small!
Engaging the parking brake is very cumbersome, in fact you need both hands. In the mountains: hold the walker, hold the dog's leash, then put on the brakes too!
Transportation: it is too big for a normal car, then you no longer have space for your vacation suitcases. Added to this is the constant assembly and disassembly of the Veloped, which is very difficult to follow without a person to assist you!
Suitable for flat countryside, but you won't need it there: I have a Topro outdoor walker, which isn't bad either.
Overall, I am very disappointed and sadly I would not buy it back as my wishes remained unfulfilled. It's really a shame!!
Veloped Trek 14er M green/black/orange
by Gisela Lumme -
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What was your concern with this review?
Unfortunately, it is not practical at all!
The rubber frame and taillight detach from the frame, also when transporting the Veloped. I took them off completely not to lose them! Again: I can't put the lights in the rubber frame due to my motor skills! It would be better to install battery-powered bike lights that you can hang on the handlebars! The taillights make sense, an improvement is certainly possible!
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Veloped LED Rear Lights 5 Lumen (pair)
by Gisela Lumme