Product Review

Great company - Great product!

Rating:

I've been using a solid wheel rollator walker for 3 years. I wish I'd known about Trionic from the start! My old rollator broke for the second time in 2 years. They claimed it was an all-terrain rollator, but it obviously couldn't keep up with me as the same part kept breaking. This time, I couldn't even get it repaired because of the global shipping crisis. That's how I stumbled across Trionic - I was desperately looking for a replacement walker that was manufactured in Europe in the hopes that delivery wouldn't be hampered by the shipping crisis. I emailed Trionic to confirm they weren't having shipping delays and was shocked to receive a reply directly from Johan, one of the founders, who reassured me that delivery would be unaffected.

I decided that instead of going with one of the Trionic rollators, I was going to order a Veloped Trek 14er M. It arrived in days and all of the accessories I'd ordered arrived already installed, which was a bonus.

From my very first spin around my very muddy garden - I knew the Veloped was a game-changer. Hand on heart, one of my first impressions (as I easily crossed muddy, boggy, grass and then took it up and down every kerb and obstacle that I could find) was that the Veloped feels like it was designed by someone that needs to use mobility equipment - or someone who loves someone that does. The Veloped has made me realise that some of the exhaustion, pain, and difficulties that made me need to stop to rest so often with my old rollator were due to its difficulties handling obstacles - needing to be lifted or twisted around or over them, and also the massive amounts of vibrations transferred through the rollator to the user when crossing any sort of textured surface - be it brick-paved, gravel, or cobblestone. And it was painful when something as small as a pebble could bring you to a violent stop by locking up one wheel. Using the Veloped, there's a massive improvement in the amount of vibration transferred to the user. The front wheel design is excellent for getting over obstacles - and not needing to search for and use a dropped kerb reduces how much walking is required if there isn't one readily accessible. I don't need a ramp to get up the (low) steps to get into my house anymore. The Veloped and its sliding seat also encourage me to walk more upright and feel more like I'm walking normally, not like I'm pushing something in front of me like rollators often do, and that has improved my posture while walking.

The customer service has been great. Delivery was great and even the packaging, user manual, laminated quick reference info, and letter from the founders felt premium. The product is great. I have already recommended it a few times to people trying to use a rollator to maintain an active life because it likely would be a better fit for their lifestyles.

My only criticisms:
-It *will* fold down narrower than its narrowest locking position. It would be nice to be able to lock it securely in its narrowest position especially when travelling. It just seems like it works to be less likely to be damaged in transit that way.
-The seat is quite narrow. With the maximum weight capacity of the Veloped, you'd think that there was at least one model available for those with broader hips and bums. This is the main complaint I hear about the Veloped so I know that it's not just me that finds it pretty snug and not something that I would like to sit on for long periods of time. However, I have seen many people strap a folding chair to the side of the Veloped so they do have a comfortable seat they can use when they reach their destination or for a longer rest. It would just be nice if that weren't necessary.

Ilene

Product Reviews    

  • George Averill…

    I would recommend the Veloped to anyone who wants to stay active in the outdoors. It is very well built and operates exactly as I expected.

    I suffer from ALS which has affected my back muscles. The Veloped allows me to walk upright with no pai…

  • Veloped Sport…

    Truly an outstanding mobility aid. Very well constructed. It will truly allow you to go anywhere. It is happy on tarmac, trail and off-trail. It has enabled me to participate again in the weekly 5 K parkrun.…

  • Great service, fast delivery and a tremendous life changing product.…

    I bought this after being introduced to it by a friend who had bought one. We both have MS and I have found the Veloped to be life-changing for me. I am more confident when walking both on and off road and I feel that I am getting a small amount of m…

  • Absolutely love my new Trionic 4 wheel……

    It’s so easy to walk with, the 14inch wheels are great for the smaller curbs.
    I like the way that the two front wheels are always together, it makes a huge difference.
    I would certainly recommend this product.

    The customer service I received was…

  • It is easy to use and fun.…

    I am simply thrilled with the kind person who assisted me and the Veloped, which is brilliant. My dog is happy that we can also go downhill from paved roads again. I’m going to talk about it a lot because finally there is a help that looks great and …

  • Perfect solution…

    This Veloped does exactly what it promises. Top quality, easy to handle, quick to (dis)assemble for transport, very safe and suitable for off-road use. I am completely satisfied. Thank you for it!

    Nice greetings,

    Ilona & Hans-Jürgen Gleitsmann…

    Veloped Trek 12er M green/black/orange
    by Hans-Jürgen Gleitsmann
  • Absolutely Marvelous…

    My Trionic Trek helps me travel to places on-and-off sidewalks, roads, and trails. Even in deep snow. I am especially fond of knowing that I have the absolute freedom of walking alone ANYWHERE within a ten-mile radius of my home (during the long dayl…

  • Expectation fully met…

    After the expected prompt delivery, there was an initial problem with one of the two brakes. We received a precise description of how to remedy the problem by phone and email. Since then, see above.…

  • This is our second Trionic walker…

    This is our second Trionic walker, which is absolutely the finest product ever. Stabil and made of the best fabrics and metal ever.

    Our first model is the walker 12“, which has air tires and is great for walks on uneven roads, pavements and shoppi…

Subscribe to our newsletter!