I messed up the thread for the clamping screw on the brake lever. Customer service helped me in a very friendly and reliable manner. After a few days I received a replacement screw, but unfortunately the thread in the hole of the lever was worn out.
I then ordered a new brake lever from the online shop. It worked without any problems and arrived within a few days. I think the price/performance ratio is great with this excellent design of the parts!!!
Best regards and many thanks!
As someone affected by Parkinson's I am able to walk longer distances ag…
During walks, the Veloped is my reliable partner. Especially now after switching to a friction brake with one-handed operation (like on a bicycle), I feel very safe even when going downhill. As a person with Parkinson's disease, up until now I could …
Mr Alan Clarke…
Walking is a prime requirement for good health, even when you have a disability. The Trionic Walker 12er is allowing me to traverse walkable surfaces with ease, a situation that my previous, very good-quality walker, could not achieve.…
If You Walk in the Dark – You Need These…
I usually walk along the road in the dark evenings, so what better idea than to buy these led front lights?…
A big piece of extra freedom…
I am very satisfied with the Veloped Trek!
My shoulders and arms, which used to get all the shocks from every unevenness of the ground with a quite good but common rollator, could now relax. It is also very smooth, and walking is no longer so strenu…
The order was delivered fast and correctly, works as described. THANK YO…
Hi, My Trionic has given me support and good traction even in the snowy climate in Luleå, Norrbotten and in a way that Mr. Counsil never has been able to or was intended to do.
For me, Trionic is absolutely necessary for my rehabilitation when it co…
A joy to use…
I bought a walker last year (Not Trionic) in the hope that I could restore some of the strength in my legs. It could not cope with Birmingham pavements! Four small wheels do not cope with tree roots, potholes and significant camber. Then I found Trio…
Excellent…
This is the best walker I've had. Love that it doesn't "shimmy" when I walk. Also, the brakes hold so much better than the pressure style.…
We are very satisfied…
My husband is the one who 'walks' with the Veloped and the Walker (bought second-hand). He has no problems with the Walker. As for the Veloped, he would like the handles to be a little further back in order to have more leg room. Is it possible to ma…
Mr Michael Binns…
I had a stroke in October last year and as a result, I couldn't walk. After much physio, I am now using your Walker 14'' every day to improve my walking. It also means that I get out at least once a day. A really good product!
Michael Binns…
