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Cookie Policy
This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
How this Website uses Trackers
This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Technical Trackers
Storage duration:
- LCSESSID: duration of the session
- sp: duration of the session
- _sp_ses.95f7: duration of the session
- _sp_id.95f7: duration of the session
- SERVERID: duration of the session
- ar_debug: duration of the session
- ivbsTestCD: 24 hours
- smg: duration of the session
- ictf_master: duration of the session
- ictf_il2086: duration of the session
- _gat_gtag_UA_1598936_9: 1 minute
Necessary
These trackers are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent.
Contact form
When you contact us via our chat function with questions about our products or services, we may collect your email address in order to respond to your inquiry and continue the dialogue where necessary. This processing is based on our legitimate interest in providing customer support, answering product-related questions, and delivering relevant information requested by the user.
In addition, we may use your email address to send product information and newsletters relating to our products and services. This communication is considered a natural continuation of the initial contact initiated by the user and is based on our legitimate interest in informing prospective customers about relevant offerings.
In conducting our legitimate interest assessment, we have determined that this processing is reasonable and proportionate, that such communication falls within the user’s reasonable expectations following a chat inquiry, and that the user’s interests or fundamental rights and freedoms do not override our legitimate interest.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. Each newsletter contains a clear and simple option to unsubscribe, and you may also contact us at any time to opt out of further communications. Personal data is retained only for as long as necessary to respond to the inquiry and for the stated communication purposes, or as required by applicable law.
Personal Data processed: firstname,lastname,gender,address,country,phone,email,ip_address,hostname
Apple Pay
Apple Pay is a payment service provided by Mollie, which allows Users to make payments using their mobile phones.
Personal Data processed: firstname,lastname,address,phone,email,ip_address,usage
Place of processing: Netherlands (NL)
– Privacy policy
– Opt out
– Do not sell my personal information
Cloudflare CDN
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.
Personal Data processed: Trackers; various types of Data as specified in the privacy policy of the service.
Trackers duration:
_cfuvid: indefinite
cf_clearance: 30 minutes
Personal Data processed: ip_address
Font Awesome
Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Personal Data processed: usage,trackers
Dixa
Managing support and contact requests.
Personal Data collected: Various types of data as specified in the privacy policy of the service. Data communicated while using the service.
Dixa is a support and contact request management service provided by Dixa, Inc.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email,uuid,ip_address,usage
Place of processing: Denmark (DK)
– Privacy policy
– Opt out
– Cookie Policy
– Do not sell my personal information
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data processed: usage
Google Fonts
Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Category of Personal Information collected according to CCPA: internet information.
This processing constitutes:
- a Sale in California
Personal Data processed: usage
Google Pay
Google Pay is a payment service provided by Google Ireland Limited, which allows users to make online payments using their Google credentials.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Personal Data processed:
Friendly Captcha
Friendlycaptch is a European SPAM protection service provided by Friendly Captcha GmbH.
The use of CAPTCHA is subject to Friendly Captcha's privacy policy and terms of use.
Personal Data processed:
- The request headers; User-Agent, Origin and Referer.
- The puzzle itself which contains information about the account and site key it is related to.
- The version of the widget.
- A timestamp.
Friendly Captcha stores an anonymized counter per IP address for dynamic puzzle difficulty on the edge network to detect malicious users and minimize blocking legitimate users. This data is stored entirely separately from the rest of the data and cannot be correlated to specific websites or anything else. Friendly Captcha anonymizes IP addresses using a one-way hash of certain values so they cannot be personally identified.
Friendly Captcha do NOT ask for other information or personal information, such as your name, email, and online profiles.
Personal Data processed: usage
Place of processing: Deutschland (DE)
– Privacy policy
– Opt out
– Do not sell my personal information
UPS Shipping
In order to deliver your order, we share certain personal data with our shipping partner UPS. The personal data transferred may include name, delivery address, postal code, city, country, telephone number and email address. This data is used solely for the purpose of administering, carrying out and following up on the delivery of your order, including delivery notifications.
The processing of personal data is necessary for the performance of the contract with you as a customer and/or is based on our legitimate interest in ensuring an accurate and efficient delivery of ordered goods. UPS processes the personal data as a data processor in accordance with applicable data protection legislation and is not permitted to use the data for its own purposes. Personal data is retained only for as long as necessary to complete the delivery and in accordance with applicable legal requirements.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email
Sales Manago
SALESmanago is a User database management service provided by Benhauer Sp. z o.o.
SALESmanago may use Trackers to recognise and track Users behaviour, as well as, to help deliver personalised ads and content.
Personal Data processed: billing address; city; contact info; country; device information; email address; first name; last name; phone number; physical address; purchase history; Usage Data.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email,uuid,ip_address,hostname,usage
Pinterest Ads
Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.
Users may opt out of behavioral advertising features through their device settings, their Pinterest personalization settings.
Personal Data processed: email,usage,trackers
JSDELIVR
JSDELIVR is an advertising service provided by jsdelivr.com.
Personal Data processed: usage
Klarna
Klarna is a payment service provided by Klarna AB.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Personal Data processed:
Non-continuous geolocation
This Website may collect, use, and share User location Data in order to provide location-based services.
Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Website.
The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.
Personal Data Collected: Geographic position
Personal Data processed:
Paypal
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email
Google Analytics 4
Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.
Personal Data collected:
- Usage data
- City
- Device information
- Session statistics
- Browser information
Personal Data processed: usage
Google Tag Manager
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Personal Data processed: usage
Sentry
Sentry is a monitoring service provided by Functional Software, Inc. .
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Personal Data processed:
Video Vimeo
Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: usage
Payment by bank transfer
In the event that the chosen payment method is a direct bank transfer to the current account indicated by this Website, the Owner will collect the payment details of the User, i. e. the current account number of the sender, the SWIFT code, the bank and the name of the sender. Such data will be collected and processed exclusively within the transaction and for billing purposes only.
Personal Data collected:
- Payment info
- First name
- Last name
Personal Data processed: firstname,lastname
Zapier
Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.
Personal Data collected:
- First name
- Last name
- Email address
- Phone number
Personal Data processed:
Contact phone
Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.
Personal Data processed: phone number.
Personal Data processed:
Mollie
Mollie is a payment management and product checkout page service provided by Mollie BV which allows Users to make online payments on this Website.
Personal Data processed: contact details; data relating to the point of sale; Usage Data.
Category of Personal Information collected according to CCPA: identifiers; commercial information; internet information.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email,ip_address,usage
Place of processing: Netherlands (NL)
– Privacy policy
– Opt out
– Do not sell my personal information
Snowplow
Cookie: _sp_id.#
_sp_id.#
Personal Data processed:
Matomo
Matomo is an analytics software used by this Website to analyse data directly without the help of third parties.
Cookie: _pk_cvar
The purpose is: Statistics (anonymous)
Expiration period: 30 minutes
Cookie: _pk_cvar
The purpose is: Statistics (anonymous)
Expiration period: 13 months
Cookie: _pk_ses*
The purpose is: Statistics (anonymous)
Expiration period: session
Personal Data processed: uuid,usage,trackers
Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email
Data transfer to countries that guarantee European standards
If this is the legal basis, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission.
The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website.
Personal Data processed:
PayPal UK
PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
PayPal Pay in 3 is a trading name of PayPal UK Ltd. Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH
Personal Data processed: firstname,lastname,address,postcode,country,phone,email,ip_address,hostname
Place of processing: United Kingdom (GB)
– Privacy policy
– Opt out
– Do not sell my personal information
Cloudflare Bot Management (Cloudflare Inc.)
Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare Inc.
Personal Data processed: app information; Application opens; browser information; browsing history; city; clicks; country; county; custom events; device information; device logs; geography/region; interaction events; IP address; keypress events; language; latitude (of city); launches; longitude (of city); metro area; motion sensor events; mouse movements; number of sessions; operating systems; page events; page views; province; scroll position; scroll-to-page interactions; search history; session duration; session statistics; state; touch events; Trackers; Usage Data; video views; ZIP/Postal code.
Category of personal information collected according to CCPA: identifiers; internet information; geolocation data; inferred information.
This processing constitutes:
- a sale according to the VCDPA, CPA, CTDPA and UCPA
- a sharing according to the CCPA
- targeted advertising according to the VCDPA, CPA, CTDPA and UCPA
Personal Data processed: postcode,country,ip_address,usage
Avatar API
Certain imagery displayed on this website is sourced from AvatarAPI.com, a service operated by Infinite Loop Development Ltd., and remains the copyright of the respective data subject.
Personal Data processed: email,ip_address
Contatform Catalog
When you order our printed catalogue, we process the personal data you provide, such as name, postal address and email address (and, where applicable, telephone number), in order to receive and administer your request, communicate with you regarding the order, and deliver the catalogue. This processing is carried out on the basis of our legitimate interest in providing and administering informational materials that have been expressly requested by the user.
The printed catalogue constitutes an editorial presentation of our product range and business. Our email newsletters are a digital extension of the same content and are used to provide complementary and up-to-date information about products, assortments and related news. The processing of your email address for the purpose of sending such newsletters is based on our legitimate interest in providing coherent and relevant information to individuals who have requested the catalogue.
In conducting the legitimate interest assessment, we have determined that the processing is reasonable and proportionate, that the communication falls within the recipient’s reasonable expectations, and that the recipient’s interests or fundamental rights and freedoms do not override our legitimate interest. You have the right to object at any time to the processing of your personal data for direct marketing purposes. Each newsletter includes a clear and simple option to unsubscribe, and you may also contact us at any time to object to further processing. Personal data is retained only for as long as necessary to fulfil the stated purposes or as required by applicable law.
Personal Data processed: firstname,lastname,gender,address,postcode,country,phone,email,ip_address,hostname
DHL
In order to deliver your order, we share certain personal data with our shipping partner DHL. The personal data transferred may include name, delivery address, postal code, city, country, telephone number and email address. This data is used solely for the purpose of administering, carrying out and following up on the delivery of your order, including delivery notifications.
The processing of personal data is necessary for the performance of the contract with you as a customer and/or is based on our legitimate interest in ensuring an accurate and efficient delivery of ordered goods. DHL processes the personal data as a data processor in accordance with applicable data protection legislation and is not permitted to use the data for its own purposes. Personal data is retained only for as long as necessary to complete the delivery and in accordance with applicable legal requirements.
Personal Data processed: firstname,lastname,address,postcode,country,phone,email
Functionality
These trackers enable basic interactions and functionalities that allow you to access selected features of our service and facilitate your communication with us.
Crisp Widget (Crisp IM SARL)
The Crisp Widget is a service for interacting with the Crisp live chat platform provided by Crisp IM SARL.
Personal Data processed: Data communicated while using the service; Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.
Category of personal information collected according to CCPA: identifiers; internet information.
This processing constitutes:
a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
Personal Data processed: firstname,lastname,phone,email
Tom Tom Maps
TomTom Maps is a maps visualisation service provided by TomTom International B.V. that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: usage
Place of processing: Netherlands (NL)
– Privacy policy
– Opt out
– Do not sell my personal information
Experience
These trackers help us to improve the quality of your user experience and enable interactions with external content, networks and platforms.
AddtoAny
AddToAny is a service provided by AddToAny LLC, which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of this Website.
Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.
Data collected through the service may be used to help deliver interest-based advertising. Users can opt out of third-party interest-based advertising by visiting the Network Advertising Initiative opt-out page.
Category of personal information collected according to the CCPA: internet or other electronic network activity information.
This processing constitutes:
- a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
Personal Data processed: usage,trackers
Mailing list or newsletter
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.
Category of Personal Information collected according to CCPA: identifiers.
- This processing constitutes:
- a Sale in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Personal Data processed: email
Measurement
These trackers help us to measure traffic and analyze your behavior to improve our service.
Marketing
These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.
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Facebook Ads Conversion
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Trackers; Usage Data.
Personal Data processed: gender,email,usage
Google Ads conversion tracking
Google Ads conversion tracking is an analytics service provided by Google LLC that links data from the Google Ads advertising network with actions performed on this Website.
Personal data processed: cookies, user data.
Personal Data processed: usage
Microsoft Advertising
Microsoft Advertising is an advertising service provided by Microsoft Corporation.
Personal Data processed: Trackers; Usage Data.
Personal Data processed: usage
Place of processing: USA (US)
– Privacy policy
– Opt out
– Cookie Policy
– Do not sell my personal information
Facebook Custom Audience
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data processed: usage
Meta ads conversion tracking
Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.
Personal Data processed: usage,trackers
Google Ads Customer Match
Google Ads Customer Match is an advertising service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that allows matching Data that Users have shared with the Owner to existing Google accounts in order to target them or similar Users with personalised ads.
Category of personal information collected according to CCPA: identifiers.
This processing constitutes:
- a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
- a sharing according to the CCPA
- targeted advertising according to the VCDPA, CPA, CTDPA and UCPA
Personal Data processed: firstname,lastname,address,postcode,country,phone,email
Nextroll
NextRoll is an advertising service provided by NextRoll, Inc. NextRoll, Inc. performs a hash of the User’s email address in order to serve targeted advertising to other devices connected to them (i.e. cross-device tracking).
Personal Data processed: device information; purchase history; Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Personal Data processed: uuid,usage
Meta Audience Network
This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Meta Audience Network service. One of the ways Audience Network shows ads is by using the User's ad preferences. The User can control this in the Facebook ad settings. Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data processed: Trackers; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage Data.
Category of Personal Information collected according to CCPA: identifiers; internet information.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Personal Data processed: usage,trackers
Meta Lookalike Audience
Meta Lookalike Audience is an advertising and behavioural targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list on the basis of their past use of this Website or engagement with relevant content across Meta's apps and services. On the basis of these Data, personalised ads will be shown to Users suggested by Meta Lookalike Audience.
Category of Personal Information collected according to CCPA: internet information.
This processing constitutes:
- a Sale in the United States
- a Sharing in California
- Targeted Advertising in Virginia, Colorado, Connecticut, Utah, Texas, Oregon and Montana
Personal Data processed: usage,trackers
Skimlinks
Skimlinks is a commercial affiliation service provided by Skimbit Ltd.
Personal Data processed: trackers
Place of processing: United Kingdom (GB)
– Privacy policy
– Opt out
– Do not sell my personal information
Pinterest Conversion Tag
Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on this Website.
Users may opt out of behavioural advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.
Personal Data processed: uuid,usage,trackers
How to manage preferences on this Website
Users can set or update their preferences via the relevant privacy choices panel available on this Website.
With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
How to control or delete Cookies and similar technologies via your device settings
Users may use their own browser settings to: See what Cookies or other similar technologies have been set on the device; Block Cookies or similar technologies; Clear Cookies or similar technologies from the browser. The browser settings, however, do not allow granular control of consent by category. Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer Microsoft Edge Brave Opera Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).How to opt out of interest-based advertising
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Owner and Data Controller
Trionic Sverige AB, Märstagatan 8, SE-753 23 UPPSALA
Owner contact email: support@trionic.com
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Website as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy statement has been prepared based on provisions of multiple legislations.
This privacy policy relates solely to this Website, if not stated otherwise within this document.
Latest update: Jan 9 2025
Our cookie policy may change in the future.
Shop & Prices
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Product Reviews Our customers say Excellent
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Product Reviews Our customers say Excellent
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Rating:
Most life-changing piece of equipment I've ever bought!…
I suffered a severe spinal injury in February, 2009, just slipping on an icy path.
Overnight, I went from an independent, hard-working, active 43year-old to having to be hospitalised for a month, bed-ridden for 3 months, and convalescing with kind f…
Veloped Tour 12er M black/reflex/red
by Jo Franks -
Rating:
For my 95 Year Old Mother…
I purchased the Veloped Trek 14er for my mother, who is 95, and recently moved to our rural home where there are no paved walkways. The Veloped had enabled her to manoeuvre over loose gravel and grass ground independently. I like everything about it;…
Veloped Trek 14er M green/black/orange
by Charles Jahn -
Rating:
Finally one that does what it should.…
I now own three rollators. This is my first one from Trionic. The first rollator from another company sounded like clanging metal as I walked along. It also got caught on all the broken pavements where I live and was therefore unstable. The second on…
Veloped Trek 12er M navy/black/yellow
by Debz Cooper -
Rating:
Great product, great service.…
As always with Trionic, I had great response to an inquiry about a replacement part for my Trionic rollator. I got a prompt response to my inquiry, quick identification of the part needed and immediate delivery. Great company, great products.…
Rollator Walker 12er M/L black/black/gray
by Dr P Hambleton -
Veloped Sport 12er M navy/red/white
by Ulla Zachrison -
Rating:
Trionic Veloped Sport…
I have a rare neurological condition Hereditary Spastic Paresis which causes muscle stiffness, balance issues, and consequently mobility problems. I have used walking poles for the last couple of years but when I walk I no longer enjoy my surrounding…
Veloped Sport 12er M navy/red/white
by Siobhan Taylor -
Rating:
There is simply nothing better than walking with this device.…
It has given me the strength and self-confidence to walk off the paved roads.…
Veloped Sport 12er M black/white/white (Note: Frame has a scratch)
by Michael Achim Gerber -
Rating:
All my expectations were met…
The Veloped was delivered in a short time. The handling of the Veloped is self-explanatory and very simple. I am thrilled at how quickly I was able to get moving outside again! In the end, the walks were torturous and now they are fun again. The Velo…
Veloped Sport 12er M black/white/white
by Beate Kreh -
Rating:
Walker 14er - Very useful product…
I have used the Walker several times.
It can be easily assembled and disassembled without help and can be stored in the trunk.
It is light, thanks to the synchronization of the front wheels and the large air tires, and it is much easier to walk eve…
Which rollator or walker is right for me?
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